How GovRes plans and credits work, and when a charge is refundable.
Two plans, both in USD, both auto-renewing, both offered at signup with Monthly preselected. Every new subscriber starts with a 14-day free trial; the card is taken at signup and first charged when the trial ends.
| Plan | Price (USD) | Billing | Credits per period | Labeled as | Card |
|---|---|---|---|---|---|
| Free trial | $0 | First 14 days of either plan | 20 | About 10 tailored résumés | At signup |
| Monthly | $29 | Every 30 days, auto-renews | 50 | About 50 tailored résumés a month | At signup |
| Top-up | $10 | One-time, inside the generation flow | 15 | About 5 tailored résumés | On file |
One refund window: the first charge after the trial is refunded in full within 7 days, no questions asked. Renewals are not refundable, and each customer gets one refund in their lifetime. The policy is usage-blind on purpose, since usage cannot be checked yet; it is enforceable in Stripe today.
| Charge | Refundable | Rule |
|---|---|---|
| First charge after the trial | Full, within 7 days | No questions; one refund per customer, lifetime |
| Monthly renewals | No | Cancellation takes effect at period end; nothing is prorated |
| Top-ups | No | Credits stay usable while subscribed |
| Institutional codes | Full, within 60 days | Unredeemed codes only |
| Any charge | Case by case | Outage or failed generations — reviewed against the usage ledger |
To request a refund or ask about a specific charge, email info@govres.ai with your account email and the date of the charge.
GovRes is a private company and is not affiliated with, endorsed by, or sponsored by OPM, USAJOBS, or any U.S. Government agency.